eWay

Updated on 16-January-2019 at 11:12 AM

Business Catalyst End of life announcement - find out more details.

Providers Website

www.eway.com.au

Setting up this Gateway

This Gateway does not have any specific setup requirements for standard operation.  Simply log into your site, navigate to eCommerce -> Payment gateways, select this gateway from the dropdown list, and enter the requested information.

Setting up for Recurring Billing (If required)

To use Recurring Billing with the eWay payment Gateway, you need to enter your username and password in your Online Business Admin Console. Follow these steps:


Entering your Username / Password

1. Navigate to eCommerce > Payment Gateways

2. Enter your eWay username and password

Attention! It will be necesarry that you setup a new set of credentials with eWay, separate from the login set, to enable recurring billing

3. Make sure you Save your changes

Note: If all of the above steps are not completed, Recurring Billing will not function.

Troubleshooting

 

Error Message -- "Gateway Response: 30, format error"  

Error Message -- "The root element is missing"

If you encounter any that you feel may be useful to list here, please contact the support team with details of the issue and the solution you found, so that we may share this with people who may encounter the same issue in future.